Home › Platforms › Dynamics 365 Customer Insights - Journeys
Microsoft's marketing application in Dynamics 365 Customer Insights for building journeys that send email and SMS to segments, with consent management and branded preference centers; it is licensed together with the Customer Insights - Data CDP. Priced per tenant per month, paid yearly, sized by unified and interacted people.
At a glance
- Free tier
- No free plan; free trial available
- Paid from
- $1,700/mo per tenant (Customer Insights, paid yearly; 100,000 Unified People, 10,000 Interacted People) · pricing page
- Public API
- Yes docs
- MCP server
- Yes · Official Customer Insights MCP server (one server for Journeys and Data), documented at learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/mcp-server-tools-reference.
- Best for
- Dynamics 365 shops running email journeys
- Website
- https://www.microsoft.com/en-us/dynamics-365/products/customer-insights
Dynamics 365 Customer Insights - Journeys pricing
No free plan; free trial available. Paid plans start at $1,700/mo per tenant (Customer Insights, paid yearly; 100,000 Unified People, 10,000 Interacted People). Current numbers live on the Dynamics 365 Customer Insights - Journeys pricing page.
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