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Customer engagement platform for building automated, personalized customer journeys from first-party data. Supports behavior-triggered messaging across email and other channels, with segmentation, journey orchestration, and analytics.
At a glance
- Free tier
- No free plan; 14-day trial
- Paid from
- $100/mo · pricing page
- Public API
- Yes docs
- MCP server
- Yes · Official remote MCP server exposing Journeys and Data Pipelines APIs (docs.customer.io/ai/mcp).
- Best for
- Data-driven personalized customer journeys
- Website
- https://customer.io
Customer.io pricing
No free plan; 14-day trial. Paid plans start at $100/mo. Current numbers live on the Customer.io pricing page.
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How Customer.io compares
See Customer.io alternatives, or line it up head to head: Customer.io vs Substack.
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